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Slashdot: Consumers Aren't Flocking to Microsoft's AI Tool 'Copilot'

Consumers Aren't Flocking to Microsoft's AI Tool 'Copilot'
Published on April 28, 2025 at 01:04AM
Microsoft Copilot "isn't doing as well as the company would like," reports XDA-Developers.com (citing a report from startup/VC industry site Newcomer). The Redmond giant has invested billions of dollars and a lot of manpower into making it happen, but as a recent report claims, people just don't care. In fact, if the report is to be believed, Microsoft's rise in the AI scene has already come to a screeching halt: At Microsoft's annual executive huddle last month, the company's chief financial officer, Amy Hood, put up a slide that charted the number of users for its Copilot consumer AI tool over the past year. It was essentially a flat line, showing around 20 million weekly users. On the same slide was another line showing ChatGPT's growth over the same period, arching ever upward toward 400 million weekly users. OpenAI's iconic chatbot was soaring, while Microsoft's best hope for a mass-adoption AI tool was idling. It was a sobering chart for Microsoft's consumer AI team... That's right; Microsoft Copilot's weekly user base is only 5% of the number of people who use ChatGPT, and it's not increasing. It's also worth noting that there are approximately 1.5 billion Windows users worldwide, which means just over 1% of them are using Copilot, a tool that's now a Windows default app.... It's not a huge surprise that Copilot is faltering. Despite Microsoft's CEO claiming that Copilot will become "the next Start button", the company has had to backtrack on the Copilot key and allow people to customise it to do something else, including giving back its original feature of the Menu key. They also note earlier reports that Intel's AI PC chips aren't selling well.

Read more of this story at Slashdot.

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