Slashdot: Some Kaspersky Customers Receive Surprise Forced-Update To New Antivirus Software

Some Kaspersky Customers Receive Surprise Forced-Update To New Antivirus Software
Published on September 24, 2024 at 02:25AM
Customers of Kaspersky antivirus in the United States found out in the last few days that their cybersecurity software was automatically replaced with a new one called UltraAV, according to several customers. And while Kaspersky said earlier this month that its U.S. customers would be transitioned to UltraAV, many of its customers said they had no idea this was going to happen and that it would automatically be forced upon them. From a report: "Woke up to Kasperky [sic] completely gone from my system with Ultra AV and Ultra VPN freshly installed (not by me, just automatically while I slept)," a user on Reddit wrote. Others reported having the same experience in the same Reddit thread, as well as in other threads. A reseller, who until recently sold Kaspersky products prior to the recent sales ban, told TechCrunch that he was left "annoyed" by the move to automatically remove Kaspersky software and replace it with an entirely different antivirus. A former senior U.S. government cybersecurity official said that this was an example of the "huge risk" posed by the access granted by Kaspersky software. It's worth noting that, on the other hand, other customers did report receiving an email from Kaspersky about the transition to UltraAV.

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