Slashdot: Mazda's $10 Subscription For Remote Start Sparks Backlash After Killing Open Source Option
Mazda's $10 Subscription For Remote Start Sparks Backlash After Killing Open Source Option
Published on October 01, 2024 at 02:12AM
An anonymous reader shares a report: Mazda recently surprised customers by requiring them to sign up for a subscription in order to keep certain services. Now, notable right-to-repair advocate Louis Rossmann is calling out the brand. He points to several moves by Mazda as reasons for his anger toward them. However, it turns out that customers might still have a workaround. Previously, the Japanese carmaker offered connected services, that included several features such as remote start, without the need for a subscription. At the time, the company informed customers that these services would eventually transition to a paid model. It's important to clarify that there are two very different types of remote start we're talking about here. The first type is the one many people are familiar with where you use the key fob to start the vehicle. The second method involves using another device like a smartphone to start the car. In the latter, connected services do the heavy lifting. What is wild is that Mazda used to offer the first option on the fob. Now, it only offers the second kind, where one starts the car via phone through its connected services for a $10 monthly subscription, which comes to $120 a year. Rossmann points out that one individual, Brandon Rorthweiler, developed a workaround in 2023 to enable remote start without Mazda's subscription fees.
Published on October 01, 2024 at 02:12AM
An anonymous reader shares a report: Mazda recently surprised customers by requiring them to sign up for a subscription in order to keep certain services. Now, notable right-to-repair advocate Louis Rossmann is calling out the brand. He points to several moves by Mazda as reasons for his anger toward them. However, it turns out that customers might still have a workaround. Previously, the Japanese carmaker offered connected services, that included several features such as remote start, without the need for a subscription. At the time, the company informed customers that these services would eventually transition to a paid model. It's important to clarify that there are two very different types of remote start we're talking about here. The first type is the one many people are familiar with where you use the key fob to start the vehicle. The second method involves using another device like a smartphone to start the car. In the latter, connected services do the heavy lifting. What is wild is that Mazda used to offer the first option on the fob. Now, it only offers the second kind, where one starts the car via phone through its connected services for a $10 monthly subscription, which comes to $120 a year. Rossmann points out that one individual, Brandon Rorthweiler, developed a workaround in 2023 to enable remote start without Mazda's subscription fees.
Read more of this story at Slashdot.
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