90 Workers Given a Choice: Relocate Across the US, or Leave the Company
Published on June 30, 2024 at 01:04AM
"The outdoor-apparel brand Patagonia has given 90 U.S. employees a choice," reports Business Insider: "tell the company by Friday that you're willing to relocate or leave your job." [Alternate URL here.] The employees all work in customer services, known at Patagonia as the customer-experience, or CX, team, and have been allowed to work remotely to field calls and inquiries. These workers received a text and email Tuesday morning about an "important" meeting... Two company executives, Amy Velligan and Bruce Old, told staff in a 15-minute video meeting that the team would be moving to a new "hub" model. CX employees are now expected to live within 60 miles of one of seven "hubs" — Atlanta; Salt Lake City; Reno, Nevada; Dallas; Austin; Chicago; or Pittsburgh. Workers were offered $4,000 toward relocation costs and extra paid time off. Those willing to relocate were told to do so by September 30. If CX staff are not willing to live near a hub city, they must leave the company. They were given 72 hours, until Friday, to confirm their decision... Access to company laptops and phones was shut off later that day until employees either agreed to relocate or said they wanted the severance, one affected CX worker said... Both employees who spoke to Business Insider believed this was because Patagonia didn't want to handle the increased demands of employees in states with higher costs of living. "We've been asking for raises for a long time, and they keep telling us that your wage is based on a Reno cost of living and where you choose to live is on you." According to the article, "The company hopes to bring staff together at the hubs at least once every six weeks for in-person training, company gatherings, or 'Activism Hours'." A company spokesperson described the changes as "crucial for us to build a vibrant team culture," and said there were workers who had been complaining about feeling disconnected. Though there may be another motive: "The reality is that our CX team has been running at 200% to 300% overstaffed for much of this year," she added. "While we hoped to reach the needed staffing levels through attrition, those numbers were very low, and retention remained high." One affected worker told Business Insider that the company's proposal "was very factual. If you don't live in these seven metro areas, you either need to move there or give us your stuff and hit the brick. If we don't respond by Friday, they will assume that we have chosen the severance package and we'll start that process." One worker added that the severance package they received was generous... Thanks to Slashdot reader NoWayNoShapeNoForm for sharing the article.
Published on June 30, 2024 at 01:04AM
"The outdoor-apparel brand Patagonia has given 90 U.S. employees a choice," reports Business Insider: "tell the company by Friday that you're willing to relocate or leave your job." [Alternate URL here.] The employees all work in customer services, known at Patagonia as the customer-experience, or CX, team, and have been allowed to work remotely to field calls and inquiries. These workers received a text and email Tuesday morning about an "important" meeting... Two company executives, Amy Velligan and Bruce Old, told staff in a 15-minute video meeting that the team would be moving to a new "hub" model. CX employees are now expected to live within 60 miles of one of seven "hubs" — Atlanta; Salt Lake City; Reno, Nevada; Dallas; Austin; Chicago; or Pittsburgh. Workers were offered $4,000 toward relocation costs and extra paid time off. Those willing to relocate were told to do so by September 30. If CX staff are not willing to live near a hub city, they must leave the company. They were given 72 hours, until Friday, to confirm their decision... Access to company laptops and phones was shut off later that day until employees either agreed to relocate or said they wanted the severance, one affected CX worker said... Both employees who spoke to Business Insider believed this was because Patagonia didn't want to handle the increased demands of employees in states with higher costs of living. "We've been asking for raises for a long time, and they keep telling us that your wage is based on a Reno cost of living and where you choose to live is on you." According to the article, "The company hopes to bring staff together at the hubs at least once every six weeks for in-person training, company gatherings, or 'Activism Hours'." A company spokesperson described the changes as "crucial for us to build a vibrant team culture," and said there were workers who had been complaining about feeling disconnected. Though there may be another motive: "The reality is that our CX team has been running at 200% to 300% overstaffed for much of this year," she added. "While we hoped to reach the needed staffing levels through attrition, those numbers were very low, and retention remained high." One affected worker told Business Insider that the company's proposal "was very factual. If you don't live in these seven metro areas, you either need to move there or give us your stuff and hit the brick. If we don't respond by Friday, they will assume that we have chosen the severance package and we'll start that process." One worker added that the severance package they received was generous... Thanks to Slashdot reader NoWayNoShapeNoForm for sharing the article.
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