Charter To Reduce Mobile Video Streaming Resolution for Some Customers
Published on November 28, 2023 at 01:30AM
Charter Communications confirmed to Light Reading it will lower the default video streaming resolution for its Unlimited Plus mobile customers to 480p from 720p starting in December. From a report: Charter's default setting for customers on its other By The Gig and Unlimited mobile plans is already set at 480p. The company said its Unlimited Plus mobile customers can change their default streaming setting back from 480p to 720p using the company's My Spectrum App for no extra charge. Further, the change will not affect customers who are connected to Wi-Fi. When customers are on Wi-Fi, the video streaming resolution among Charter's Spectrum Mobile customers is determined by the format of the video content the customer is streaming and the capabilities and settings of their device, according to the company.
Published on November 28, 2023 at 01:30AM
Charter Communications confirmed to Light Reading it will lower the default video streaming resolution for its Unlimited Plus mobile customers to 480p from 720p starting in December. From a report: Charter's default setting for customers on its other By The Gig and Unlimited mobile plans is already set at 480p. The company said its Unlimited Plus mobile customers can change their default streaming setting back from 480p to 720p using the company's My Spectrum App for no extra charge. Further, the change will not affect customers who are connected to Wi-Fi. When customers are on Wi-Fi, the video streaming resolution among Charter's Spectrum Mobile customers is determined by the format of the video content the customer is streaming and the capabilities and settings of their device, according to the company.
Read more of this story at Slashdot.
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