Apple Promises 'White Glove Experiences' For Its Most Helpful Community Members
Published on June 30, 2022 at 12:12AM
Apple is rewarding the most active and helpful members of its support forums with its new Community Plus program. The invite-only program gives these "high-level" Support Community members access to exclusive perks and experiences. From a report: Apple's Support Community members can already earn points based on their activity, granting them access to rewards as they level up. This includes the ability to upload a custom avatar as well as participate in conference calls with the Apple Support Community team and even in-person meetups with other members. But the Community Plus program appears to take things a bit further. It applies to the "shining stars" of Apple support forums who provide the most detailed and helpful answers. Apple says it will only add a "small group" of people to the program on a yearly basis. If this type of program sounds familiar, you may remember that Microsoft has had its MVP (most valuable professional) award for over 20 years and has recognized over 4,000 MVPs so far -- at times rewarding them with trips, subscriptions that included free access to expensive software, and free training materials.
Published on June 30, 2022 at 12:12AM
Apple is rewarding the most active and helpful members of its support forums with its new Community Plus program. The invite-only program gives these "high-level" Support Community members access to exclusive perks and experiences. From a report: Apple's Support Community members can already earn points based on their activity, granting them access to rewards as they level up. This includes the ability to upload a custom avatar as well as participate in conference calls with the Apple Support Community team and even in-person meetups with other members. But the Community Plus program appears to take things a bit further. It applies to the "shining stars" of Apple support forums who provide the most detailed and helpful answers. Apple says it will only add a "small group" of people to the program on a yearly basis. If this type of program sounds familiar, you may remember that Microsoft has had its MVP (most valuable professional) award for over 20 years and has recognized over 4,000 MVPs so far -- at times rewarding them with trips, subscriptions that included free access to expensive software, and free training materials.
Read more of this story at Slashdot.
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