Skip to main content

Slashdot: IBM's 18-Month Company-Wide Email System Migration Has Been a Disaster

IBM's 18-Month Company-Wide Email System Migration Has Been a Disaster
Published on July 01, 2021 at 05:32AM
An anonymous reader quotes a report from The Register: IBM's planned company-wide email migration has gone off the rails, leaving many employees unable to use email or schedule calendar events. And this has been going on for several days. Current and former IBMers have confirmed to The Register that the migration, 18 months in the making, has been a disaster. We've been told that email service has been intermittent for the past four or five days, and not everyone has been affected in the same way. Lack of access has been shorter for some -- one source told us email was back after two days of downtime. Slack is said to be working though Outlook, Verse (IBM's webmail), and Notes have been unreliable. "Outlook won't work with the new system, IBM Notes won't work and the online email called Verse has now gone down," a tipster told us. "Everyone has been affected and no fix is in sight." One source we spoke with laid the blame on IBM CFO James Kavanaugh for cutting costs and not hiring the right people. Over the weekend, a source told us, a blog post to IBM's internal network w3 said the migration had been planned for 18 months and that everything should go fine provided everyone follows the instructions emailed to them. Evidently, this did not happen. Since then, a banner has gone up on w3 pointing people to a Slack channel for updates on the situation, and IBM's CIO has posted a note to employees addressing the problems. Presently, the w3 status page returns an error. We're told that the migration plan followed from IBM's decision in 2018 to sell various software products, including Notes, to India-based HCL Technologies. Following the sale, Big Blue didn't want its data on HCL's servers. "They were transitioning to IBM-owned servers," one source told us. "That's where it broke down." There's also concern that "disappeared messages may not be restored," says The Register. "We've even heard that IBM employees have been approached by recruiters posing questions like, 'Why are you still at IBM? They can't even get email straight.'"

Read more of this story at Slashdot.

Labels:

Comments

Post a Comment

Popular posts from this blog

Slashdot: AT&T Now Lets Customers Lock Down Account To Prevent SIM Swapping Attacks

AT&T Now Lets Customers Lock Down Account To Prevent SIM Swapping Attacks Published on July 02, 2025 at 01:30AM AT&T has launched a new Account Lock feature designed to protect customers from SIM swapping attacks. The security tool, available through the myAT&T app, prevents unauthorized changes to customer accounts including phone number transfers, SIM card changes, billing information updates, device upgrades, and modifications to authorized users. SIM swapping attacks occur when criminals obtain a victim's phone number through social engineering techniques, then intercept messages and calls to access two-factor authentication codes for sensitive accounts. The attacks have become increasingly common in recent years. AT&T began gradually rolling out Account Lock earlier this year, joining T-Mobile, Verizon, and Google Fi, which already offer similar fraud prevention features. Read more of this story at Slashdot.
Post a Comment
Read more

Slashdot: Protecting 'Funko' Brand, AI-Powered 'BrandShield' Knocks Itch.io Offline After Questionable Registrar Communications

Protecting 'Funko' Brand, AI-Powered 'BrandShield' Knocks Itch.io Offline After Questionable Registrar Communications Published on December 16, 2024 at 01:04AM Launched in 2013, itch.io lets users host and sell indie video games online — now offering more than 200,000 — as well as other digital content like music and comics. But then someone uploaded a page based on a major videogame title, according to Game Rant. And somehow this provoked a series of overreactions and missteps that eventually knocked all of itch.io offline for several hours... The page was about the first release from game developer 10:10 — their game Funko Fusion, which features characters in the style of Funko's long-running pop-culture bobbleheads. As a major brand, Funko monitors the web with a "brand protection" partner (named BrandShield). Interestingly, BrandShield's SaaS product "leverages AI-driven online brand protection," according to their site, to "detect...
Post a Comment
Read more

Slashdot: 'Investors in Limbo'. Will the TikTok Deal's Deadline Be Extended Again?

'Investors in Limbo'. Will the TikTok Deal's Deadline Be Extended Again? Published on December 15, 2025 at 04:29AM An anonymous reader shared this report from the BBC: A billionaire investor keen on buying TikTok's US operations has told the BBC he has been left in limbo as the latest deadline for the app's sale looms. The US has repeatedly delayed the date by which the platform's Chinese owner, Bytedance, must sell or be blocked for American users. US President Donald Trump appears poised to extend the deadline for a fifth time on Tuesday. "We're just standing by and waiting to see what happens," investor Frank McCourt told BBC News... The president...said "sophisticated" US investors would acquire the app, including two of his allies: Oracle chairman Larry Ellison and Dell Technologies' Michael Dell. Members of the Trump administration had indicated the deal would be formalised in a meeting between Trump and Xi in October — howeve...
Post a Comment
Read more